Home
  • THE WORLD'S LARGEST ONE-STOP SHOP
  • SUPPORTING OVER 160 COUNTRIES
  • LIFTING YOUR BUSINESS
  • total source logo
  • MORE THAN JUST FORKLIFT PARTS

Follow us:
E-COMMERCE

E-commerce  
pijl  TVH Quick Source
pijl  Help desk
pijl  FAQ
pijl  Starter's guide
    TVH Quick Source PDF
pijl  TVH filter catalogue
pijl  TVH on-line master catalogue
pijl  Parts Division  
pijl  Forklift Division
pijl  Handling Equipment Division
 

TVH Quick Source - FAQ

 
01. How do I install TVH Quick Source?
A. Step 1: starting the installation
B. Step 2: installation of TVH Quick Source
02. How do I start up TVH Quick Source?
03. Where do I find the general conditions of sale?
04. How do I create my own TVH Quick Source username and password?
05. How is the TVH Quick Source main screen set up?
06. How do I send an inquiry/order to TVH?
A. Activating the required module (inquiry or order)
B. With part number
C. Searching without a part number
07. How do I copy (an) existing quote(s) into an order?
08. How do I import or export a quote/order to/from Excel?
09. What do the red lines on my quote mean?
10. How can I find out my transport costs?
11. How can I check if the lead time on a quote has changed?
12. Where do I find my back orders?
13. How do I file a complaint?
A. Filing the complaint
B. Following up complaints
C. Following up surcharges
14. How do I print out my returns note?
15. How do I print out my own (personalized) labels?
16. How can I obtain info in TVH Quick Source on a part number?
17. How can I request extra product information outside of TVH Quick Source?
18. How do I print my invoices and credit notes?
19. How do I consult specials and promotions?
20. How do I upgrade the program?
A. Updating on the internet (quickest update)
B. In TVH Quick Source
21. How do I install on a Vista PC?
22. How do I uninstall TVH Quick Source?
23. How do I make a print screen?

12. Where do I find my back orders?

You can now easily find your back orders.
Activate the order module. order module(!)
The back order button back order button is active.
Just click it to get a survey of your back orders with expected lead time.
back order screen
Adobe Acrobat Reader