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TVH Quick Source - FAQ

 
01. How do I install TVH Quick Source?
A. Step 1: starting the installation
B. Step 2: installation of TVH Quick Source
02. How do I start up TVH Quick Source?
03. Where do I find the general conditions of sale?
04. How do I create my own TVH Quick Source username and password?
05. How is the TVH Quick Source main screen set up?
06. How do I send an inquiry/order to TVH?
A. Activating the required module (inquiry or order)
B. With part number
C. Searching without a part number
07. How do I copy (an) existing quote(s) into an order?
08. How do I import or export a quote/order to/from Excel?
09. What do the red lines on my quote mean?
10. How can I find out my transport costs?
11. How can I check if the lead time on a quote has changed?
12. Where do I find my back orders?
13. How do I file a complaint?
A. Filing the complaint
B. Following up complaints
C. Following up surcharges
14. How do I print out my returns note?
15. How do I print out my own (personalized) labels?
16. How can I obtain info in TVH Quick Source on a part number?
17. How can I request extra product information outside of TVH Quick Source?
18. How do I print my invoices and credit notes?
19. How do I consult specials and promotions?
20. How do I upgrade the program?
A. Updating on the internet (quickest update)
B. In TVH Quick Source
21. How do I install on a Vista PC?
22. How do I uninstall TVH Quick Source?
23. How do I make a print screen?

16. How can I obtain info in TVH Quick Source on a part number?

Go to the Info Center by selecting a Part and clicking on Infocenter or directly clicking on Info Center.
Fill out the Brand and part number and press Enter. You will get the following information, if available:
  • Description
  • Weight
  • Online information about the availability in our warehouse
  • The PICTURE button will show a digital picture of the part
  • The CATALOGUES button will lead you to the corresponding page in our catalogue
  • The PARTS FEATURES button will give you more technical details
  • The TECHNICAL SHEET button will open the technical data sheet
These buttons are activated only if the information is available.
info

You can also directly switch from a part in a quote/order to the Info Center. By doing so, the selected brand and part number will automatically be copied into the Info Center.
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