Roger Arits Quality Manager

Quality is our concern every day. Optimising and guaranteeing the quality of our products is a continuous process. The delivery of a product of perfect quality is an absolute priority for us. How can you repair a forklift truck if the spare part does not fit or does not work 100 per cent? Monitoring the quality of over 450,000 stock items and over 15.0000 lines sold every day is no sinecure. Good and positive communication with our customer is essential. Any problem reported by a customer is always analysed thoroughly. Parts that are sent in by a customer are all extensively tested. For example, a starter is subject to computer-controlled testing according to approximately150 parameters. Our task is to inform you objectively, to assume our responsibility and take the necessary actions to guarantee the quality of our products in the long-term. That is why we can offer you a 6-month warranty on all our parts.