BOARD OF DIRECTORS AND SHAREHOLDERS
Ann Thermote, Armin Rappen, Bernard De Meester, Dominiek Valcke, Els Thermote, Jan Vander Stichele, Luc Missorten, Pascal Vanhalst, Patrick Lecluyse, Paul Thermote
EXECUTIVE TEAM USA
Els Thermote, Dirk von Holt, Brian Hamilton
The Accounting Department has several responsibilities including: Accounts Payable, Accounts Receivable, Financial Management, and Inventory Control.
The Claims Customer Support team reviews and processes claims, and sends return authorizations to the customer. Pre-sale questions on parts for stock checks and measurements are also handled through Claims.
GLOBAL STRATEGIC SOURCING
Tim Smith is Director of Global Strategic Sourcing and is responsible for managing supplier relations and negotiating supplier contracts from a global scope. Tim collaborates with Purchasing and Product Research & Development globally in order to satisfy our customer's needs.
The Human Resource Department focuses on the development of employees with continuous education through our corporate training program and professional experiences that support the company's mission. The goal is to attract, develop, and retain a highly qualified and diverse workforce.
INFORMATION TECHNOLOGY SERVICES
The ITS Department services the needs of the company with two major teams. The Infrastructure Team implements and supports all networking, communications, systems, and services. The Software Development Team designs, develops, and supports internal and web-based business application software.
LOGISTICS - OLATHE, KS
Our Olathe operations staff works 3 shifts 5 days each week with over 250 employees. Facilities Management, Traffic, and Inventory Control work with the warehouse leadership team to manage the day to day operations for our 625,000 sq ft facility.
Marketing promotes products through public relations, market research, and sales analysis. The department is tasked with actively participating in the enhancement of the e-commerce platform and providing support via live chat and phone. The Advertising Department creates all print and electronic media.
PRODUCT RESEARCH & DEVELOPMENT
The Product Research & Development team manages product selection, identifies and fills gaps in our product offering, and develops new suppliers in coordination with Purchasing and Global Sourcing. We strive to be the technical product expert for our customers.
PURCHASING & MANUFACTURING
The Purchasing & Manufacturing Department focuses on maintaining supplier relationships, managing inventory and fill rate, and addressing market opportunities. We work closely with Global Sourcing to be the commercial expert for our customers.
The Quality Assurance Department performs receiving and 1st article inspections and oversees measuring and test equipment calibration. We research customer product issues and analyze defective returns and non-conforming parts.
REMOTE DISTRIBUTION CENTERS
TVH has 10 remote distribution centers throughout the US, Canada, and Mexico. We cover 90% of the industrial truck population in one day ground service.
SALES - INTERNATIONAL
International Sales offers assistance in 8 different languages and has developed a strong distributor network in Latin America. Through the TVH Group companies, we serve every country in the world. A full support and sales staff services our Latin American customers in English, Portuguese, and Spanish in Olathe.
SALES - US - INDUSTRIAL EQUIPMENT
Chris Beasley - Sales and Business Development Manager
Chris Lantow - Sales Supervisor
Eric Holland - Regional Manager - Central
Jose Quintero - South Central Region
Luis Martinez - North Central Region
Nikole Saldana - Far North East Region
Chad Jones - Regional Manager - South East
Roxann Seger - South East Region
Tracy Bezotte - Far South East Region
Loren Hochhalter - Regional Manager - West
Fernando Lopez - West Region
Ashley Marquez - Far West Region
SALES - US INSIDE - MATERIAL HANDLING
Sales Representatives contact customers with frequency depending on their needs. Customer base includes: material handling distributors, parts houses, and wholesalers. Our Customer Support Specialists are available to assist customers with orders, quotes, claims, and questions.
SALES - US OUTSIDE - MATERIAL HANDLING
Chris Aiello - Business Development
Rod Rickert - Southwest Region
Steve Wilson - Northeast Region
Royce Albright - Southeast Region
Gustavo Guzman - West Region
Ed Cobb - Midwest Region
Chris Ray - Central Region
TECHNICAL INFORMATION SERVICES & TOTALSOURCE
TIS is responsible for researching OEM parts for all makes and models of industrial equipment. TSS is responsible for all special order products.
TVH - MEXICO
TVH - CANADA