A Look Into TVH's Technical Information Service Department

07 June 2019
A Look Into TVH's Technical Information Service Department

If you ever have trouble finding the parts you need, TVH is ready to help with the experience of over 30 industry veterans. Our Technical Information Service (TIS) department is equipped with knowledgeable experts with access to technical information as far back as 70 years ago and as new as this year, covering most makes and models of equipment found in our industry. 

TVH's e-commerce site, IRMN, offers access to our Research Request feature that allows you to quickly and easily submit a request using make, model, fuel type and more. Using the information that you provide, TIS will research the part you are looking for and send back pricing, availability, and part numbers.

Our TIS department is also just one phone call away. Working on a model that is too old or outside of your product line? No problem. Utilize our Look Up Service by calling 913-829-1000 and ask for our Technical Information Service department any time from 7:00 AM CST - 6:00 PM CST.

These services are our way of helping our customers expand their parts counter knowledge with the click of a button or a quick phone call. Our TIS department processes 12,730 Research Requests consisting of 42,000 individual part numbers per month and takes over 9,150 calls per month! We are here to help you find exactly the parts you need, when you need them. 

Submit a Research Request through IRMN or give us a call today!

Back to overview