On the homepage you find useful info, an instructional movie of how to use MyTotalSource, some interesting links concerning TVH and, of course, the navigation buttons to place your orders or ask for price offers.
MyTotalSource is available in 20 languages: English, French, Dutch, German, Spanish, Portugese, Italian, Polish, Danish, Swedish, Norwegian, Russian, Hungarian, Turkish, Czech, Croatian, Lithuanian, Finnish, Romanian or Slovenian.
Here you find your company and contact details. You can add or change contact persons, change the settings for a courier or delivery addresses and choose wich contact person should get a particular document, such as invoices or order confirmations.
Here you can enter your price inquiries. You immediately get the price and delivery time, along with a photo and technical details of the part. You can also view your quotes up to 1 year back.
By copying a price inquiry, a quicklist or simply by entering the references you need, you can place an order in 4 easy steps:
- Create your order basket
- Change your order
- View your order
- Finalize and confirm your order
You can also see the orders in process or other orders that have already been shipped.
The ‘Invoices’ screen gives you an overview of all paid and outstanding invoices. Interested in e-invoicing? More info via firstname.lastname@example.org or on +32 56 43 48 66.
In case you should have a complaint, you can file your claim in MyTotalSource. This way you can easily follow up the complaint and you are sure that it will be treated in the fastest possible way, as it is forwarded directly to the correct department.
Looking up parts was never this easy!
- MyPartsFinder: the way to your parts for material handling and industrial vehicles! Use the brand and type of your truck to get a list of fast-moving items.
- MyProductSearch: no part number, no brand, no type of truck? Identify your parts for material handling and industrial vehicles by means of specifications or technical info!
- Bepco Search: Identify the parts and accessories you need for agricultural machinery. You can search by reference number, by brand and model or by dimension to easily locate the right part you require.
INFO & PROMO
- TVH-bay: visit our site with hard-to-find parts, all at bargain prices! Stock is limited, so it is crucial to be quick. New products are added regularly.
- TVH Documents: we give you an overview of example documents you can get from TVH.
- IdeaBox: do you have a suggestion or a remark with regard to MyTotalSource or our service in general? Then please use our Ideabox and mail us your comments.
- Promotions: one central location where you can find our newsletters, promotions and actions.
The place to be to see all our catalogues:
- Consumables and accessories catalogue
- Accessories & handling equipment catalogue
- Product and brand catalogues
- Product specials
- CAM attachments attachments pricelist
Make as many lists as you want! You can use your list with references you frequently need to copy to an inquiry or order. Quick and easy!