Powered up to serve you again

Your patience and understanding as we have worked to restore our systems following the cyber attack are greatly appreciated. We are continuously taking steps to be fully powered up again. On this page, you can find all the latest updates.

Latest update: 14/04/2023

powered up to serve you again

Order possibilities

cyber

We're pleased to say that our online shop is available for you! Visit us online today to place your order, as well as submit your research request, and find parts, product information and availability. 
If this is your first return to the shop, you can log in with your existing credentials. But for security reasons, you will be asked to create a new password.

Shop now

ORDERING AND SHIPPING

order practicalities

Delivery times

We understand that timely shipping is important to you, and we make every effort to provide same-day shipping whenever possible but cannot guarantee this at the moment. Parts coming from Belgium may have a slightly longer delivery time than usual. This will be clearly indicated on your offer or order confirmation.

Orders from Friday 17 March

Due to the cyber attack, we were unable to process backorders. Any orders placed on 17 March that have not been delivered, please contact your internal sales person.

Backorders from before are gradually being processed, again please bear with us.

CONTACT POSSIBILITIES

contact possibilities

You can contact us through our business numbers, listed below, and the email addresses known to you.

 

TVH UK office: 02476 585 000

TVH BE office: 02476 585 030

 

It is normal when you dial in now that you will be presented with a choice menu. Please see our communication of 16 March about the switch to a new telephone system.

About the cyber attack

About the cyber attack

The latest news about the cyber attack can always be found on TVH's LinkedIn profile: https://www.linkedin.com/company/tvh/