THE AIM IS TO BE CLOSER TO THE CUSTOMER. LITERALLY.

Everything we do, we do for our customers. We want to make it as easy as possible for them to order their parts and receive them as quickly as possible. 

One very concrete way to accomplish this is through real estate. That is why TVH has recently opened some new distribution centres and is looking to open several more shortly. Where and when? Let’s take a look!

SHORTER LEAD TIMES

Part of our DNA is to be close to the customer in all aspects. This includes periodical updates via email, promotions, and excellent customer service to help them out. “But here, you can also take it literally”, says Emily Gallagher, spokeswoman at TVH. “Having a location closer to our customers has many obvious benefits, such as shorter lead times and faster deliveries. It helps us boost our ratio of next-day deliveries, which is the best way to help our customers.”

It also means we can emphasise some regional accents. Some parts are tailored specifically to, e.g. the U.S.A., others to Spain or Australia. Having a local presence helps us respond to that.

CONSOLIDATION CENTRE IN INDIA

TVH opened the India Consolidation Centre in Kalyan (Thane) on 4 November last year. The facility boasts more than 4,600 m² of space and initially stores some 2,000 SKUs. We aim to increase this number as we start increasing our regional activities.

The new location helps us expand our global logistics capabilities and is a clear commitment to better servicing our customers globally, not least our customers in India.
 

OUR NEW RENO LOCATION

February 2025 saw the opening of a brand-new American distribution centre (DC) in Reno, Nevada. This is the 18th distribution centre in the Americas and brings TVH closer to the customers on the West Coast. Reno is located exactly in the middle between the northwest distribution centre of Portland, Oregon and the southwest location in Mira Loma, California. “The Reno DC spans 4,500 m² (48,000 square feet) and houses over 25,000 SKUs. It allows us to offer next-day service to both Nevada and Northern California and will cater to almost 4,000 customers. It reinforces our dedication to delivering fast, reliable service”, Emily says.+
 

NEW WAREHOUSE IN POLAND
 

TVH also opened a new warehouse in Poland. “It’s a huge step forward in expanding our network in Eastern Europe”, emphasises Emily. “Previously, TVH Poland operated a small warehouse with mainly heavier parts, while other parts were shipped from Waregem. Additionally, Bepco Poland served agricultural customers separately. Now, these operations have been consolidated into one facility, allowing direct deliveries from Poland.” 

The warehouse is the largest one after Waregem (Belgium) and Olathe (USA). “It covers 16,000 m², with four floors covering 100,000 storage locations each. In addition, it has 700 m of pallet racking, a dedicated ADR storage area of 1,000 m², and 800 m² of office space.”

Hugues Heylen, VP Operations EMEA, emphasises the importance of this centralised warehouse: “This new facility will allow TVH to serve customers more efficiently, providing faster deliveries and improved service. It also contributes to a more sustainable supply chain, as materials can now be shipped directly from suppliers to Poland, reducing overall transportation needs.”
 

PLANT T, WAREGEM

Of course, there’s also the new distribution centre at TVH HQ in Waregem. Plant T is currently in construction, with a planned opening at the start of 2026. “This facility will immediately be the biggest distribution centre we have. The building spans 50,000 m² and is 30 m high.”

Eyecatcher of the newly built warehouse is a bridge. “This bridge across the road spans 75 m and 12 m high, because it contains two levels, one for automatic bin transport and another for pallet transport. The bridge connects our two main logistics distribution centres in Waregem, essentially creating one huge distribution centre and thus optimising the flow of goods.”
 

READ MORE

The new locations are a clear testament to our dedication to bringing our quality closer to you.

Interested to know more about it?

- Learn more about our automated warehouses and how they optimise flow.

- Discover our unstoppable journey towards sustainability.