TVH highlights parts reliability in new quality campaign

30 October 2026

November 12, 2026 – To mark World Quality Day, TVH, a global specialist in parts and accessories for material handling, construction, agricultural and industrial equipment, has launched a global quality campaign focusing on its long-term commitment to being “The parts supplier you can rely on.” While high standards have always formed the backbone of TVH’s operations, the new campaign shows what that reliability looks like in practice: ensuring customers receive the right parts, in perfect condition, exactly when they need them.

Quality at every stage

To prevent downtime at every step, TVH approaches quality as an end-to-end process:

Assured performance

Quality begins well before a part enters the range. Every new product must first be approved by TVH’s Quality Department, where over 100 technical experts verify that it meets strict standards for form, fit and function. This is done through precision measurement and rigorous tests on in-house test benches.

Once approved, products are regularly monitored through random sampling. Customer feedback also plays an important role, as it enables TVH to implement permanent product improvements, such as refining the assembly of MEWP joysticks and adding protective caps to hydraulic hoses.

Always close to the customer

Keeping customers going also relies on providing assistance in whatever way suits them best. TVH’s user-friendly webshop enables fast and accurate parts identification through dedicated search tools. When complex issues require deeper investigation, direct expert support from technical specialists is available through 90 branches worldwide.

To back up this support, TVH continues to invest in expanding its local presence. Following the recent opening of a warehouse in Ruda Śląska, Poland, and the launch of Plant T, a state-of-the-art logistics facility at the company’s Belgian headquarters, TVH is set to open a new distribution hub in Dubai at the beginning of 2027.

Shipping done right

To keep operations on schedule, TVH combines optimized packaging with on-time delivery. As parts may be handled roughly in transit, the company designs custom packaging for fragile items such as glass and radiators, guaranteeing they arrive safely and intact.

This physical protection is backed by an efficient supply chain. With a global network of strategically located warehouses and over 500 logistics partners, TVH achieves same-day shipping and next-day delivery on 94% of orders. This ensures that customers receive their parts exactly when they need them.

Backed by a standard two-year warranty

The quality initiative is anchored by TVH’s standard two-year warranty, which covers house brands, as well as Original Equipment Manufacturer (OEM) and Original Part Manufacturer (OPM) components. parts. These two years set a benchmark for reliability in the aftermarket parts sector, giving customers maximum financial and operational peace of mind.

“Unexpected downtime is costly across every industry, so our customers need to know that the parts they order will fit seamlessly and perform reliably,” says Björn Vansteenkiste, Quality Director at TVH. “This campaign brings together the commitments behind our quality promise, demonstrating that reliability is not just a standard at TVH, but a competitive advantage for our customers.”

Visit tvh.com/quality to learn more about TVH’s quality initiatives.

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