Here at TVH, we take quality and customer satisfaction very seriously. This is why we have implemented strict quality management system guidelines to help ensure the integrity, conformity, and effectiveness of our products. This system makes certain that our quality accuracy is 99%, and all of our products either meet or exceed OEM quality standards.
Our quality department is committed to keeping up with the latest technologies, developing new products and gathering product information to better serve our customers. With over 39 million products available, we are proud to be the leading provider to the material handling and industrial equipment industry. TVH takes this responsibility seriously. The quality team is constantly training and learning about the products we offer. We do all this because if a customer’s machine is broken down, they are losing money. Our customers can be confident that the replacement parts they are getting will be the highest quality, last a long time and meet all their needs.
There are many tools the quality department uses to make sure parts meet the proper standards. We have metal hardness testers, spectrometers, measuring machines and more to aid in the accuracy of our parts. These machines and more allow our quality department to find and fix any quality assurance issues that might be found on a part.
TVH is dedicated to providing a broad product range, extensive inventory, and on-time delivery. The tools available and the diligence of our team make sure that corrective action is taken as soon as possible when a product does not meet our quality standards. That is why our quality team works as hard as they do, so our customers can have a peace of mind.