Totally Convincing Answers
TotalSource stands for totally convincing parts that you can rely on. As TVH’s house brand since 1989, it offers the same excellent reliability and service you’ve come to expect from us. For all questions you might have, we have totally convincing answers ready based on facts, testing data, and real-world performance.
All TotalSource parts are built to last and rigorously tested to the highest standards of quality and durability. In addition, our technical experts scan the market for the latest technologies to ensure our range is always up to date.
We believe you deserve transparency beyond marketing claims when considering our TotalSource parts. Let us explain to you how we source our quality standards, price advantages, and availability guarantees, by answering your questions.
TotalSource parts are tested to the highest standards.
We have over 210 000 TotalSource parts in stock.
Value for money is at the heart of the TotalSource range.
Your Most-Asked Questions, Answered with evidence
General
TotalSource has been active for over 30 years, with a presence in more than 180 countries and a catalogue of more than 46 million part numbers. Over 55 million TotalSource parts are shipped each year across sectors ranging from agriculture and construction to material handling and industry, with a return rate of only 0.2%.
Our customers recommend TotalSource because of its reliable quality, broad availability, and efficient service. Here's what some of them have shared:
“I've found the quality of TotalSource parts to be consistently high, very often better than alternatives.” (customer from South Africa)
“TotalSource almost always has what I'm looking for, and I usually receive the parts within 1 or 2 days.” (repairer from the USA)
“The prices of TotalSource products are better than the alternatives and they carry a huge range of products.” (customer from Sweden)
“TotalSource always delivers in terms of availability, price, and the high quality of the products they supply.” (reseller from Australia)
A contraction of the words ‘total’ and ‘source’, TotalSource underlines TVH’s aim to be the main source for all parts requirements. With a wide range suitable for all major makes and models of material handling, construction, agricultural and industrial equipment, readily available from stock in our local distribution centres, we cover 99% of our customers’ needs. This ensures minimal downtime and maximum productivity.
Availability
We maintain a large stock of over 210,000 TotalSource parts at any given time, covering 60% of the most commonly ordered items. However, some specialised or less common items are made to order. For these parts, we offer just-in-time ordering through our global network of suppliers.
TotalSource parts are almost always in stock, ensuring fast delivery and minimal downtime. Thanks to our network of over 90 branches worldwide, we can ship 94% of TotalSource orders within 24 hours.
Yes, we do. Not only do we offer same-day shipping on orders placed before the cut-off time, but we also work with several logistics partners to offer express delivery for critical TotalSource parts.
While local stock availability varies by region, our extensive inventory and logistics network enable us to deliver quickly. We have 90 branches worldwide with many strategically located warehouses from which we ship to over 180 countries. Together with our more than 1,200 logistics partners, we ensure that 90% of TotalSource orders reach our customers within 48 hours.
Supporting older machines is actually one of our core strengths. With more than 50 years of experience, we have built up an extensive database of over 50,000 equipment models from more than 1,200 makes. If a part isn’t available, our cross-reference database and support team can usually find a compatible alternative, even if the OEM has discontinued it.