Local stock, fast delivery.

In the demanding world of off-road equipment, downtime is costly. When urgent repairs are needed, sourcing the right part quickly is essential. At TVH, we understand this urgency and have streamlined our entire process around it. By combining our extensive stock with our global network of branches and logistics partners, we ensure that the majority of orders are dispatched within 24 hours.

How we do it

EXTENSIVE PARTS RANGE

  • Over 1 million parts in stock and more than 55 million known references.
  • Constant range expansion to support the latest machines and technologies.
  • Competitive lead times for any item, including for products not currently in stock.

GLOBAL NETWORK, LOCAL STOCK

  • 90 branches worldwide for a strong local presence.
  • Strategically located warehouses optimised for rapid dispatch and close connectivity to our customer base.
  • Global reach with shipping capabilities to more than 180 countries.

PRECISION LOGISTICS

  • Over 500 logistics partners, from global carriers to specialised local heroes.
  • Strict standards for parcel protection and on-time performance.
  • Flexible shipping via express, road, air or sea.
  • Late cut-off times and express shipping for urgent orders.

Evolving for even faster delivery

At TVH, fast delivery is a standard we are continuously working to perfect. By further refining our range, network and logistics, we ensure that our service remains fast and reliable. We are also constantly optimising the flow from order placement to dispatch. Through solutions like TVH Exchange, customer systems can be integrated with the TVH platform for even faster ordering and shorter lead times. In addition, we are working to implement Delivery Exception Management (DEM) software to monitor parcels at every carrier checkpoint. This enables us to identify potential delays early and proactively inform the customer and find a solution.

Ultimately, our progress is driven by customer feedback. Sales representatives are always available to listen and assist, ensuring our services continue to meet the evolving needs of the industry.